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TelephoneCalls:

TelephoneCalls

Please make all non-emergency calls between 9:00 am and 4:00 pm. This includes scheduling appointments, prescription refills, and non-urgent questions. After hours and on weekends, our answering service allows you to access a physician in case of an emergency.

When you call the office, you may reach the receptionist or our voicemail system. Please know that we check for messages routinely throughout the day and will try to get back to you as quickly as possible. To help us most in providing the care you need, please give as much information as possible and your prescription of how urgent the problem is. Based on this information, you will receive a phone call from the medical assistant. On rare occasions, you may receive a phone call the next day if the problem or question is not urgent. If you want to speak to a physician, it will not be uncommon for her to call you back after 5:00 pm to allow more time with your questions. If you have a true emergency, the physician will call you back immediately, or you may be directed to go to the hospital.

Office Phone Number: 805-687-5500

Office Fax: 805-682-3295

 
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